FAQs2018-10-31T20:37:49+00:00

Solar Power and Suntegrity Frequently Asked Questions (FAQs)

We want to earn your business and will never use high pressure sales tactics. We will support you long after your system has been installed. Quality is our focus. Please check our reviews.

We have our own in-house installation team. We do not subcontract. We are responsible throughout the process to make sure you installation goes smoothly.

We have installed over 600 solar PV systems on all roof types and ground mounts.

We run conduit in the attic whenever possible. Any exterior conduit we do run is painted to match the adjoining surface. We believe solar should look good while saving you money!

Building inspectors get to see the quality of all the solar companies that install in this area. Our highest compliment is that we have installed solar for several local building inspectors!

Yes. We started business as RePower by Solar Universe. In 2018 we updated our name to Suntegrity Solar. We are one and the same, just a tweak to our name.

Typical installation of the solar system takes 1 to 2 days. Larger systems or systems with challenging roofs can take longer.

Solar is a mature technology. Improvements are evolutionary, not revolutionary. Going solar now enables you to start saving on your electric bill today. Waiting for improvements means delaying the savings you could already be enjoying.

Most solar systems are grid-tied solar systems. By code, they must shut down if the grid goes down. This prevents injuring utility workers or causing localized brown outs. In order for the solar system to work when the grid goes down, a battery back-up system is required.

Your solar system will still generate power. However, it will be much less than during a sunny day.

We install monitoring on most of our solar systems. You can use your computer or smart phone to view your systems performance. We can also view this information to troubleshoot issues.

Once installed, solar requires minimal to no maintenance. One item that can be done is to have the modules cleaned once during the summer. This is not required, but can increase performance by 5-10% if modules are dirty. Seasonal rains generally do a good job of keeping modules clean the rest of the year.

We offer a wide range of financing options: PACE, credit unions, solar loans, and Power Purchase Agreements (PPA’s). We do not try to force one solution like many competitors. We simply try to find the best option for each customer’s unique needs.

We accept Visa and Mastercard for deposits.  If you want to pay for your entire solar system using credit card, please discuss this with us.

We perform a detailed analysis to show your savings projections. If you have a good roof, savings over PG&E can be substantial. Cash customers often see 15% annual returns on their investment or more. Customers who finance typically save 25% or more over their PG&E bill.

We hear the ads on the radio too saying “act now before rebates are gone”. Unfortunately, these ads are misleading as the California Solar Initiative (CSI) rebate program funding has been exhausted for existing homes. There are still limited rebates available for new homes under construction.

The 30% solar federal Investment Tax Credit (ITC) has been extended through 2019. In 2020 it is 26% and in 2021 it is 22%.

All of our modules are warrantied for at least 25 years. Our inverters are warrantied for 10 to 25 years (depending on mfg). Our workmanship warranty is for 10 years which also includes leaks.

We install only quality modules. We install LG modules where high output is desired and aesthetics are important.  We install SolarWorld when made in the USA is desired. We also offer quality value priced modules when pricing is most important.

We install Enphase, Solar Edge and SMA inverters. Each has its own unique benefits which our Solar Advisors can go over in detail if desired.

We use Ironridge racking. This is a very robust product and made in CA.

You will continue to get a monthly bill from PG&E. However, once you go solar you will be on the Net Energy Metering (NEM) program. Once on NEM, you are only required to pay the minimum monthly fee for your electric bill (typically $5 to $12/month). You pay your gas bill as before. You will also have a statement that shows the running total of debits and credits resulting from your solar system generation and your usage each month. At the end of 12 months, PG&E will issue a true-up bill. If your debits exceed your credits, you will owe the balance.

Sonoma Clean Power (SCP) is a community choice aggregation (CCA) program that allows the County of Sonoma to sell power to customers in the County. PG&E is still responsible for maintaining, distributing, and billing for the power. If you elect to use SCP for power generation, the benefit is a $.01/kwhr additional credit for power sent to grid by your solar system, a few % savings on overall electric bill, and a larger % of your power coming from renewable resources. The downside with SCP is a more complicated bill to understand and further complications in true-up billing. https://sonomacleanpower.org/

Marin Clean Energy (MCE) is similar to SCP and offered in Marin County and parts of Napa County. https://www.mcecleanenergy.org/